How do the trial, license key and updates work?

You tried Pro, you bought a key, or you're wondering what happens on day 31. Here is how licensing and updates work, in plain terms.

The short answer

One Clear Reader gives you every Pro feature free for 30 days from first launch, with no card. After that, reading, search and Markdown editing stay free forever. To unlock Pro, choose One Clear Reader › Enter Licence Key…, paste your 16-character key and click Activate. One key works on up to 3 Macs, and Pro keeps working offline.

How does the One Clear Reader free trial work?

The One Clear Reader Pro trial starts the first time you open the app and runs for 30 days. During it you have every Pro feature. There's no sign-up, no account and no card.

To see how many days are left, open One Clear Reader › Enter Licence Key…. The Your licence sheet says something like "Pro trial, 12 days left."

When the 30 days are up, One Clear Reader moves to Free by itself. You don't lose your files, notes or reading position.

What stays free in One Clear Reader after the trial?

Everything you need to read, find and fix files stays free in One Clear Reader. This table shows what Free and Pro include.

FreePro
Open all 7 file types, search, paste a path, Latest from your AIYes. Yes.
Outline, Find, Full view, zoom, text size, widthYes. Yes.
Reading profilesDefault, Large Print, Compact, Neuro-friendly, Paragraph FocusPlus Custom and saved profiles
ThemesAuto, Paper, Night, MistAll 22
Adjust colours, My themes, your own accent color, QuietNo. Yes.
Tabs open at once310
Edit Markdown and textSource editorPlus Edit like a document
Version history you can seeNewest 3Up to 25
Word filesEdit a copy as MarkdownPlus edit the Word file itself
Review notes3 per documentUnlimited
Copy as prompt, notes file, Copy feedbackYes. Yes.
Changed since your last visitThe countThe changes marked
Save as PDF, client PDF, Save as WordNo. Yes.
Copy as rich text, table copy, diagram Expand and Copy SVGNo. Yes.

When Pro ends, Pro-only settings switch back to their free versions. Custom goes back to a free profile, a Pro theme goes back to a free one, and Quiet turns off. Notes over the free limit stay. You just can't add more until you're under 3. Everything comes back when you activate Pro.

How much does One Clear Reader Pro cost?

One Clear Reader Pro is $19.99 a year. There's also Lifetime, one payment of $59 for Pro with no end date, with a launch price of $29 for the first 500 buyers. See pricing for the current offer.

How do I enter my One Clear Reader license key?

Your One Clear Reader license key is on the thank-you page after you buy, and in your receipt email.

  1. In the app, choose One Clear Reader › Enter Licence Key…, or press ⌘K and choose Enter licence key….
  2. The Your licence sheet opens. Paste your key into Licence key.
  3. Click Activate.

You see "Pro is unlocked on this Mac. Thank you." The sheet now shows "Pro, key ending" and the last characters of your key.

Keys are 16 letters and numbers, shown as XXXX-XXXX-XXXX-XXXX. Capitals and dashes don't matter, so a key pasted in lower case or without dashes works too.

Activating needs an internet connection, once. After that, Pro works offline. One Clear Reader keeps a signed record of your license on your Mac and checks it there.

Good to know

If you see "Couldn't reach the licence server", check your internet connection and click Activate again. Nothing is lost by retrying.

How many Macs can use one One Clear Reader license key?

One One Clear Reader license key works on three Macs at the same time. The license is personal, for Macs you own or control.

How do I move One Clear Reader Pro to a new Mac?

To move One Clear Reader Pro to a new Mac, free up the key on the old Mac, then activate it on the new one.

  1. On the old Mac, open One Clear Reader › Enter Licence Key….
  2. Click Remove from this Mac. It changes to "Remove it? Pro stops on this Mac". Click it again to confirm.
  3. You see "This Mac's licence is removed. You can use the key on another Mac now."
  4. On the new Mac, enter the same key and click Activate.

Removing needs an internet connection, so the license server can free the slot. If you're offline, the key stays on the Mac and you can try again later.

If the old Mac is lost or broken and you can't remove the key, contact [email protected].

How does One Clear Reader Pro renewal work?

One Clear Reader Lifetime keys never expire, so there's nothing to do.

Yearly Pro renews automatically until you cancel. When fewer than 5 days of your paid year are left, One Clear Reader quietly refreshes your license the next time it's online. You don't need to do anything.

If you're offline for the whole of those last days, Pro pauses when the year runs out and comes back once the app can refresh while you're online.

If you cancel, you keep Pro until the end of the period you paid for. After that, or after a refund, One Clear Reader drops back to Free at its next license check.

Can I get a refund for One Clear Reader?

Yes. If One Clear Reader isn't right for you, email [email protected] within 30 days of paying for a full refund. This is on top of your rights under Australian Consumer Law. The Terms of Service page on the website has the full wording.

How do One Clear Reader updates work?

One Clear Reader checks for a new version once a day. It's on by default, and it never installs anything by itself.

When there's a new version, a bar appears: "Version X is ready". It has three buttons:

  • Download opens the download page on oneclearreader.com in your browser.
  • Skip this version stops the daily check offering that version again. Check for Updates… still shows it.
  • × hides the bar for now.

To install, download the new app and drag it into your Applications folder to replace the old one. Your settings, themes and notes stay.

To check right now, choose One Clear Reader › Check for Updates…. You'll see "You're up to date" or the update bar.

To stop the daily check, press ⌘K and choose Turn off automatic update checks. The same place has Turn on automatic update checks to switch it back.

What does One Clear Reader send over the internet?

One Clear Reader sends very little over the internet, and never your files. This table lists every connection.

WhenWhat is sentTo
You activate, remove, or the app renews a keyYour key, a random ID made for this Mac, and the label "Mac"licences.oneclearreader.com
Once a day, if update checks are onA plain request for a small file listing the latest versiononeclearreader.com
You click Buy or DownloadYour browser opens the pageoneclearreader.com

The random ID says nothing about you or your Mac. One Clear Reader doesn't send your Mac's name, which often contains a person's name. There's no account and no analytics.

Reading, converting, editing, searching, and making PDFs and Word files all happen on your Mac.

Questions people ask

Do I need a card for the One Clear Reader free trial?

No. The One Clear Reader 30-day trial starts when you first open the app and needs no card, no account and no sign-up.

Does One Clear Reader Pro work without internet?

Yes. After you activate once, One Clear Reader Pro works offline. A yearly key refreshes itself when you're online near the end of the year.

What happens to my notes when the One Clear Reader trial ends?

When the trial ends, your notes, files and reading positions stay. Pro-only settings like Custom, Pro themes and Quiet switch back to free ones until you activate Pro.

Does One Clear Reader update itself?

No. One Clear Reader checks once a day and shows a bar when a new version is ready. You choose when to download and install it.

Can I share my One Clear Reader key with a colleague?

No. A One Clear Reader key is a personal license for up to 3 of your own Macs. Your colleague can start their own free trial, or your team can buy Pro for teams.

How does One Clear Reader Pro for teams work?

Pro for teams is $15 per person a year, for 3 or more people. The buyer gets one licence key per person in a single email. Each person enters their own key and can use it on up to 3 of their Macs. When someone leaves, they choose Remove from this Mac and the key can go to the next person.

Related: getting started, keyboard shortcuts.

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